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Delivery Health & Governance Platform

Find exactly where your delivery is leaking speed and margin

A structured delivery model across four dimensions, built from 20 inputs. Scored against published DORA, Atlassian, and McKinsey benchmarks. Results are immediate.

20 questions · 20–30 minutes Results immediate 14-page PDF report included Permanent dashboard access

Delivery performance failure carries a direct financial cost. Research by DORA (2024) shows that organisations in the lowest performance quartile have flow times 25 times longer than high performers, translating to compounding overhead rather than value delivery. Atlassian data indicates that 54% of cross-team work is duplicated in typical organisations, a structural tax absorbed as invisible operating cost. McKinsey's work on decision latency shows organisations lose between 10% and 20% of addressable productivity to slow approvals and unclear authority. For a mid-market financial services firm with 100 to 200 employees, these structural gaps compound: delivery delays create rework, rework increases headcount dependency, and dependency slows the decisions needed to resolve it. APRA-regulated firms carry additional exposure because slow delivery and opaque decision-making create audit gaps, not just cost inefficiencies. The Flow Health Platform makes these losses measurable before they become regulatory findings.

Four dimensions. Twenty questions. One clear picture.

Each dimension is scored on a 0–100 scale using three methods: benchmarked percentile curves, normalised scales, and binary capability checks. Scores are weighted to produce an overall Flow Health Score.

Delivery Flow

Measures the speed and predictability of work moving from idea to completion. Most organisations are operating at 10–15% flow efficiency, 85–90% of cycle time is wait, not work.

Average cycle time Weekly throughput WIP count Bottleneck visibility Flow predictability
Benchmarked against DORA 2024 and Flow Framework efficiency data

Dependency Health

Measures the overhead created by cross-team coordination. Atlassian data shows 54% of cross-team work is duplicated in typical organisations. Dependencies are the hidden tax on delivery speed.

Cross-team dependency rate Handoffs per work item Escalation clarity Dependency mapping Inter-team SLAs
Benchmarked against Atlassian State of Teams 2024

Decision Velocity

Measures how fast decisions move from question to action. McKinsey research shows executives spend 40% of time on decisions, and 61% of that time is ineffective. Slow decisions are a direct cost.

Decision cycle time Governance overhead Authority clarity Approval layers Decision log
Benchmarked against McKinsey decision research and Atlassian State of Teams

AI & Automation Readiness

Measures the structural conditions that determine whether AI investment will produce returns or just add cost. Linked directly to the AI ROI Platform for organisations that want a deeper view.

Manual process hours Tool adoption maturity Automation coverage Data quality for AI AI strategy
Linked to Deloitte Australia CFO Survey H2 2025, 93% adoption, 21% measurable value

What you receive

Every completed Flow Health Platform run produces two outputs, an interactive dashboard with your scores and a 14-page publication-quality PDF report.

1
Executive Summary
Overall score, rating band, and dimension summary
2
Overall Flow Health Score
Score band interpretation with DORA equivalent
3–6
Dimension Analysis (×4)
Metric-level scores, benchmarks, and interpretation for each dimension
7
ROI Model
Conservative, realistic, and aggressive recovery scenarios in AUD
8
Priority Recommendations
Immediate focus areas and strengths to leverage
9
Methodology & Benchmarks
Every source, scoring method, and assumption documented
Flow Health Platform Sample dashboard
Acme Financial · At Risk
financial_services · 100–200 employees
38
/100
Delivery Flow
41/100
Dependency Health
35/100
Decision Velocity
28/100
AI Readiness
31/100
Recoverable annual waste$186K – $520K AUD

Illustrative output, your scores reflect your organisation's data

Plans and pricing

All tiers include the full 20-input model, scored dashboard, and 14-page PDF report. Growth and Enterprise add tracking across multiple runs.

Starter
$490 AUD
one-time · excl. GST
One complete insight report. Full results, immediate access. Permanent dashboard access.
  • Full 20-input model
  • Scored dashboard, all four dimensions
  • 14-page PDF report
  • ROI model with three scenarios
  • Permanent access to your results
Get started →
Enterprise
Custom
quarterly · contact for pricing
Unlimited evaluations, full report history, and an embedded advisory session each quarter.
  • Everything in Growth
  • Unlimited evaluations
  • Full assessment history
  • Embedded advisory session (90 min/quarter)
  • Multi-team or multi-division support
Book a call Email us
All plans include immediate access after payment. Growth billing is quarterly and cancels anytime, access retained for the paid period.

How scores are benchmarked

Every dimension score is positioned against published research from organisations with direct relevance to Australian mid-market delivery environments.

DORA 2024 State of DevOps · Google

Delivery Flow benchmarks

Elite teams have 127× faster lead times and 182× higher deployment frequency than low performers. In 2024, only 19% of teams are classified as elite. The low-performing cluster grew from 17% to 25% year-on-year.

Atlassian State of Teams 2024

Dependency and decision benchmarks

Survey of 5,000 knowledge workers including 535+ Australian respondents. 54% of cross-team work is duplicated. 93% of Fortune 500 executives believe teams could achieve the same outcomes in half the time.

McKinsey Quarterly

Decision velocity benchmarks

Executives spend 40% of time on decisions. 61% say at least half of that time is ineffective. A single large organisation wastes ~530,000 manager-days per year on ineffective decision-making.

Asana Anatomy of Work, Australia Spotlight

Australian-specific capacity data

Australian knowledge workers spend 58% of time on "work about work." They lose 3.2 hours per week to unnecessary meetings and estimate 5.7 hours per week is recoverable with better processes.

Common questions

Who should complete the assessment?
The person with the clearest operational picture, typically a Head of Operations, COO, CTO, or a senior delivery lead. The 20 questions ask about specific operational metrics. Some answers may require looking up numbers; that is intentional, as the process of finding the data is itself diagnostic.
How long does it take?
20–30 minutes if you have your operational metrics to hand. The assessment auto-saves progress so you can pause and return. Results are generated immediately on submission.
What does the ROI model show?
The model calculates the estimated annual waste in your organisation across flow inefficiency, dependency overhead, decision delays, and manual process. It applies conservative (10–15% recovery), realistic (20–25%), and aggressive (30–50%) scenarios to the wasted portion of capacity only, not to total team cost. Salary inputs use published Australian benchmarks from the Hays and Robert Half salary guides.
What happens after the report?
The report is yours, no lock-in. Most clients use it in one of three ways: implement the recommendations internally, engage Flow Advisory Group for Phase 1 or Phase 2 consulting, or use the report to brief an internal program team. The Growth tier adds quarterly tracking so you can measure whether improvement programs are working.
Is the AI ROI Platform different?
Yes. The Flow Health Platform measures operational delivery health across four dimensions. The AI ROI Platform specifically assesses whether your organisation's structural conditions, adoption depth, process standardisation, data readiness, will support AI investment producing measurable returns. The two platforms are complementary: the Flow Health Platform often identifies whether an organisation is ready for AI investment before committing to it.

Ready to start?

See exactly where your delivery is leaking.

Complete the structured model and receive your scored dashboard and 14-page PDF report. Results are immediate.

Start Flow Health Platform, from $490  → Book a scoping call