A structured 4–6 week diagnostic that identifies your biggest flow bottlenecks and delivers a prioritised recommendations report. Fixed fee. No surprises.
Most organisations know something is wrong. Delivery is slower than it should be. Work queues unpredictably. Timelines slip. But when asked where the bottleneck actually sits — not the symptom, the root cause — few can answer with confidence.
The result: effort is spent solving the wrong problems. Teams are reorganised to fix coordination issues that turn out to be decision latency problems. Tooling is replaced to solve flow problems that turn out to be dependency problems. Months pass. Cost accumulates. The underlying issue remains untouched.
A diagnostic removes the guesswork. It identifies exactly which dimensions of your delivery system are creating the most drag — then tells you what to do about it first.
Four dimensions assessed, measured, and mapped against comparable organisations
Cycle time, throughput, work in progress, and bottleneck identification. We measure how work moves end-to-end and where it stalls.
Cross-team dependency rate, coordination overhead, and escalation gaps. We map where dependencies are creating invisible queues.
Decision cycle time, governance overhead, and escalation clarity. We identify where decisions are slowing execution.
Automation opportunity assessment, current tool adoption, and efficiency gap analysis. We quantify where AI could remove overhead.
Fixed-fee engagement covering all discovery, analysis, and recommendations
Four phases across 4–6 weeks
Initial conversation to define scope, agree fee, and schedule workshops
3–4 sessions with delivery leads, stakeholders, and leadership
Data collection, flow mapping, bottleneck identification, and opportunity scoring
Written recommendations, exec presentation, and prioritised action plan
A recent enterprise banking engagement
Problem: Delivery was running at 33 days end-to-end with no visibility into bottlenecks. Leadership knew work was slow but couldn't identify where the delays were accumulating or what to fix first.
Action: Introduced flow metrics across the delivery pipeline. Mapped systemic bottlenecks — the majority of delays were sitting in three specific approval gates and one cross-team handoff. Delivery governance and operating rhythms improved.
Result: Flow time dropped from 33 days to 10 days within 90 days of the diagnostic. Delivery speed and predictability improved significantly — and the leadership team had, for the first time, a clear picture of what was driving both.
→ See all 8 case studies across flow, dependency, decision, and AI engagements
Most clients see measurable improvement within the first quarter following the diagnostic. The typical return significantly exceeds the engagement fee.
Scope determines the price within this range — primarily team size, number of delivery streams, and workshop requirements. The exact fee is agreed in writing before work begins. No hourly billing. No scope creep surprises.
A limited number of pilot engagements are available at $8,000–$15,000 AUD for organisations willing to provide an anonymised case study following the engagement. Pilot availability is limited. Enquire during the scoping call.
Book a free scoping call. We'll discuss your current delivery situation, the dimensions most likely to be driving your problems, and whether a structured diagnostic makes sense. No pitch. No proposal without your request.